Delivery and returns

This webstore ( is currently available to order from by customers at the ISPO Sports Fair, Jan 28 - 31 Munich 2018, while our Finnish webstore is available for customers in Finland. will fully launch in select European markets during Spring 2018.


ISPO orders will be delivered within two weeks to your address

International deliveries will be delivered to the address detailed on the order form. Delivery charges are free for the ISPO trade fair.


Our custom insoles come with a 30-day satisfaction guarantee.

ISPO Customers: Should you need to return your custom insoles, please contact our customer service representatives at for assistance.

Login to your FitZone 3D profile

FootBalance FitZone 3D service is currently available at the ISPO Sports Fair Jan 28 - 31 Munich 2018 and in the Finnish market at Intersport stores.

FootBalance FitZone 3D will launch in select European markets in 2018.

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If you do not have a FitZone 3D profile, please visit one of our scanning locations to receive one!

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